Lucky Link Longevity (“Lucky Link Longevity,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, subscribe to marketing communications, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you use our website, we may collect information you voluntarily provide, such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Account login details
  • Payment-related information
  • Order details
  • Messages you send through contact forms, email, or customer support
  • Marketing preferences, including email subscription choices

Automatically Collected Information

When you visit the website, we may automatically collect certain information about your device and browsing activity, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of visits
  • Shopping behavior on the site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our website
  • Process and fulfill orders
  • Manage customer accounts
  • Communicate with you about purchases, shipping, returns, and support requests
  • Send administrative notices and service-related updates
  • Send promotional emails, offers, or newsletters if you opt in
  • Improve website functionality, product offerings, and user experience
  • Prevent fraud, abuse, unauthorized transactions, and other harmful activity
  • Enforce our terms, policies, and legal rights
  • Comply with applicable laws, regulations, legal processes, and law enforcement requests

3. Payment Information

Payments may be processed through third-party payment processors. We do not store full payment card details on our servers unless explicitly stated otherwise by the payment provider integration. Payment information is handled in accordance with the policies and security practices of the third-party processor used at checkout.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Remember your preferences
  • Keep you logged in
  • Maintain shopping cart functionality
  • Analyze website traffic and usage trends
  • Improve site performance
  • Support advertising and remarketing efforts, if applicable

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features.

5. Email Marketing and Promotional Communications

If you subscribe to receive promotions, coupons, or newsletters, we may send you marketing emails. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing messages, we may still send transactional or service-related communications, such as order confirmations, shipping notifications, account notices, or responses to customer support requests.

6. How We Share Information

We may share your information with trusted third parties as needed to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Ecommerce platform and plugin providers
  • Email marketing service providers
  • Analytics providers
  • Customer service tools
  • Legal, regulatory, or law enforcement authorities when required

We do not sell your personal information for money. We also do not share personal information except as described in this Privacy Policy or as permitted or required by law.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Maintain business and tax records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

When information is no longer needed, we will delete it or de-identify it where reasonably practicable.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Object to certain data uses
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To exercise any applicable rights, contact us using the information below. We may need to verify your identity before processing certain requests.

10. Children’s Privacy / Age Restrictions

Our website is not intended for children. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete it.

Users must also meet any minimum age requirements stated on the website before accessing or using the site.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or tools. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with your information.

12. Legal Compliance and Research-Use Context

Lucky Link Longevity may collect and use information as necessary to comply with legal obligations and to protect the integrity of our business, website, and customers. Website content may reference research-use-only products and other site-specific disclaimers; however, this Privacy Policy governs data handling practices and does not replace any product disclaimers, terms and conditions, or other legal notices posted on the website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lucky Link Longevity
3675 Indigo Blue Blvd
Whitestown, IN. 46075
Email: info@luckylinklongevity.com
Phone: 574 532 2099